If you're now working from home and need a quality device, you'll find it here. Sometimes viruses can cause the screen to go black. In addition to hardware issues, your computer screen goes black randomly because of some software problems. If your problem persists, read on and check the Fix 3. Cyber Monday may be over but these Cyber Week deals are still alive. Yesterday I switched from Windows 7 to Windows 10 and this started happening. As mentioned in the first part, your laptop screen may get black due to many reasons. When i got the laptop back from dell the first time after this issue the problem was still their. Device drivers have been updated and windows 10 is up to date. How to back up files on windows 10? For example, reinstalling the graphics driver, removing buggy updates, changing system settings, and more (see instructions below). Monitor Randomly Going Black. Screen randomly freezes then it goes black! In the following instructions, you'll find troubleshooting steps to resolve this issue on Windows 10. Usually, when the device starts normally, Windows 10 loads a bunch of services, drivers, and applications, which will remain running in the background, if one of them isn't working correctly, it's possible that it will produce a black screen. Perhaps the screen goes black automatically or turns black every minute, but can go back after moving a mouse. 2. After you complete the steps, you should be able to access the desktop again. Screen randomly goes black for a second (Windows 10) Open | Windows . See the following solutions to troubleshoot Windows 10 computer freezing randomly. If you're using a third-party antivirus or another security software type, you can temporarily remove it to determine whether the app is causing the problem. Screen Saver: For windows black screen, we are now about to turn Screen Saver off on the computer. If, after restarting your computer, you no longer see a black screen, you will know that there's a problem with one of the background processes. To disable high contrast on Windows 10, while in safe mode, use these steps: Turn off the high contrast toggle switch. Any ideas what's going on here? If not, please clear the dust thoroughly, reclean the exhaust system, apply silicone, and replace the fan. 4. Connect the external monitor to the external display interface of the laptop, restart Windows OS and see whether the external display can work normally. Just select one to store the backed up file image. Copyright © 2020 MiniTool® Software Limited, All Rights Reserved. Many users reported that this issue occurred either when intensively using graphics or just randomly. However, when it does, the laptop screen goes black for a second; then 5 seconds later, it happens again. How to Fix the Problem. "Click to tweet. Sometimes, you may see a black screen as a result of Windows 10 losing its connection with the display. Prior to that issue; the display would randomly disappear then throw up the screen in thin film strips [four or five across the screen - on black background] - then would come right after a … Once you're on the Windows 10 desktop, remember to reconnect the remaining peripherals. In this case, you can choose to remove the power from your laptop and plug in an external power supply. Instead of troubleshooting the old account, you should refer to this guide to transfer your files, link your user profile with a Microsoft account, and delete the old account. Actually, it is easy as long as you use a professional Windows backup software for Windows 10/8/7. For example, this command creates an account named tempuser: Type the following command to change the account type to "Administrator" and press Enter: net localgroup administrators tempuser /add. (You may need to check your manufacturer support website for more specific details.). According to our research, there isn’t any official statement as well from official sources. (System Restore will only work if you have previously enabled and configured the feature.). In the following section, we'll show you many steps to help you troubleshoot and fix the black screen problem on your Windows 10 device. Under the "Apps & features" section, select the security app. 5. First, try a simple way. In her spare times, she likes shopping, playing games and reading some articles. On the other hand, if you have any question regarding our software or any method to repair black screen on your Asus, HP, Lenovo or Dell laptop, please send an email to [email protected] or leave your idea in the following comment part. Only leave connected the essentials, such as a mouse, keyboard, and primary monitor. Recently, lots of computer users complain that their PC or laptop screen goes black every few seconds: case 1. You can determine which device is causing the problem by reconnecting one at a time until you stumble upon the one causing the conflict. This is an annoying thing but don't be worried. Sometimes it'll cut back on after 5 seconds or 5 minutes but other times it stays black and I have to hold down the power button to turn it off and then turn it back on. Prior to the black screen issue, the computer would just randomly restart for no reason at all! Step 3: Go to Advanced options > Startup Settings > Restart. ", Important: Back up Important Files before Troubleshooting Black Scren, Fixed - Screen Goes Black Randomly Windows 10/8/7, Here Is the Way I Fix Black Screen Error When Booting Windows, How to Back up Files on Windows 10? Step 3: Next go to the Destination module where some options are offered for you to choose. If Windows is responsive, a short beep will sound and the screen will blink or dim when Windows attempts to refresh the screen. A problem with your current account could also be the reason for the black screen on Windows 10. Let us know in the comments below. If your computer is starting normally, but then as soon as Windows has loaded, the screen goes black, this solution could help. Once you complete the steps, continue with the instructions to access safe mode on Windows 10. Although security programs are designed to keep your computer and files safe, they can also cause problems like a black screen. If you were trying to upgrade to Windows 10, you could try to upgrade one more time, but this time you can try using a bootable USB flash drive to install Windows 10. Relax, we’ve got you covered. Upgrade Motherboard and CPU without Reinstalling Windows 10/8/7 Easily. Step 4: To update the graphics driver, you should open the Device Manager via Run window. Step 4: Next, set the Turn off the display option to Never and click Save changes. Just go to the Source module to enter the following interface, click Folders and Files and choose the significant files you want to back up in the pop-up window. A reboot fixes the issue until it happens again. I would like to receive mail from Future partners. On Windows 10, a clean boot is similar to safe mode, but it allows you to re-enable one service or software at a time to pinpoint the problem more accurately. To uninstall updates in Safe mode, use these steps: Click the View installed updates option from the left pane. If you experience something similar, disconnect all peripherals, including printers, cameras, removable drives, Bluetooth, docking station, and other USB devices from your computer. Thankfully, MiniTool ShadowMaker helps me to back up files. It can even repeat several times. It took me a while to figure out that the computer was still running, the screen just shut off. This means that you'll need to trigger the recovery environment manually. Right now, all possible ways to fix laptop black screen are shown to you. You can also try to connect the monitor to a different computer or use a different video signal cable (DisplayPort, HDMI, DVI, VGA, or Thunderbolt) to determine if you're dealing with a broken display or video card, or damaged cable. Then the press the power button again to restart. You can force a shutdown by pressing and holding the power button between five to ten seconds or until the device shuts down. Quick tip: Alternatively, you can also select the Delete the driver software for this device option to remove the driver from the computer. While in Safe mode, you won't be able to access the "Update & Security" settings to remove a quality update, but you can still use Control Panel. If you see a black screen after upgrading to a new version of Windows 10, you may need to download the latest compatible driver from your device or graphics manufacturer's support website to resolve the issue. By Vera | Follow | Last Updated November 25, 2020. In this case, maybe it is due to the power setting of your laptop. Hold the Win plus R keys to open the Run window. If yes, the motherboard, CPU, hard disk, graphics card, and memory don't go wrong. In this case, use these steps to re-enable the items (one-by-one), and restart your device to see which one is causing the black screen: Once you complete the steps, repeat the steps for every item until you can determine the cause of the problem. Sometimes a black screen will appear because the fast startup feature is enabled on Windows 10. While I'm using my laptop, my screen goes black and comes back like it never happened, which looks like a blink of an eye, then it continues working normally. To stop the RunOnce process, use these steps: If the RunOnce process was causing the problem, you should be able to start using your device normally. It's not a loss of power to either the computers or monitor and it doesn't act as if it's disconnect a display in windows. Shop all the best Cyber Monday deals NOW. Clear the Turn on fast startup (recommended) option. While in the settings menu, it's also a good idea to check if the monitor uses the correct input. When you stumble upon a black screen, many things could be the reason, including problems with hardware, software, or a combination of both. However, if it's causing problems, you may need to disable it. 3) Click Change plan settings. That’s the general idea of the ultra-portable PC Compute Sticks, but it can be hard to know which one you want. Next, check your graphics card or liquid crystal display. 1. If the video driver isn't working properly, you can uninstall it in Safe Mode, and then let the operating system reinstall the driver automatically in the process of a restart. Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black … In this case, you can take the graphics card driver into consideration. The laptop is sitting on a laptop cooling pad and it is never getting hot. Press the appropriate key to choose Enable Safe Mode with Networking. If the computer is no longer experiencing a black screen, then the problem is something related to your old user account. This way is an easy solution. To uninstall an application, while in safe mode, use these steps: If you no longer see a black screen on Windows 10, you can reinstall it again, but if the problem re-appears, remove it one more time, and check your software vendor's support website for an updated version or additional support. Fix 1. Peripherals connected to the computer may be the reason for the black screen or black screen with the spinning dots during startup for a long time. Here, your purpose is to back up files before fixing the random laptop black screen, so you need to manually choose what you need to back up. Sometimes it can go days without happening and then sometimes It can happen 5-10 times a day. This feature is especially useful for visually impaired people who want a high contrast display. - posted in Windows Crashes and Blue Screen of Death (BSOD) Help and Support: Hello, This issue has been for 1 … This post will introduce 4 ways to back up files with ease. The most common and critical hardwares that can cause laptop black screen are the power supply, liquid crystal display, memory bank, hard disk, motherboard, etc. A clean boot instructs Windows 10 to start only with a minimal set of services, drivers, and apps, which can help you to figure out if something running in the background is the cause of the screen going completely black. Laptop Screen Randomly Goes Black - posted in Internal Hardware: Hello! Doesn't matter what I'm doing the screen randomly goes black and returns to normal in a second. Laptop Screen Goes Black Randomly? Free up Disk Space on the System Disk. This little device controls the backlight of the laptop screen. 3. When you perform this action, you'll hear a beep and activity on the screen indicating that Windows 10 can respond to the command, and it's re-establishing a connection with the display. Sometimes, a driver update could include changes, which can send the video signal to the wrong port (DisplayPort, HDMI, DVI, Thunderbolt, VGA). The computer itself is still running but the monitor is just completely black. To boot Windows 10 in safe mode while in Advanced startup, use these steps: While in the "Startup Settings," press the 5 or F5 key to select the Safe Mode with Networking option. Vera is an editor of the MiniTool Team since 2016 who has more than 5 years’ writing experiences in the field of technical articles. Alternatively, if the problem happens after installing an update, it may be possible to roll back to the driver's previous version. If this is the case of a software-related issue, and you don't have access to the desktop, you will need to use "Advanced startup" to boot Windows 10 in safe mode to troubleshoot and fix the black screen problem. Quick Fixes for Windows 10 Computer Freezing Randomly. This is my first time posting on the forum and I hope Ive posted in the correct section. Then, you may ask: how can I back up my files in the event of an unbootable laptop? I am not doing anything to cause it to turn off, and when the screen goes dark, all I have to do is move the mouse and the screen comes back on. Connect with us for giveaways, exclusive promotions and latest news. Select a reason to enable the option to rollback (select any option). To scan and remove viruses, you also need to boot in Safe Mode with Networking, then run the installed antivirus program or download one online, and next perform a full scan of your Windows system. And then you need an after-sales service to fix the displayer. A black screen could happen for many reasons. Please help, my xps 13 is driving me nuts. Click Restart. (If you don't know how to access your monitor settings, check your manufacturer support website for specific details.). Closing and reopening the lid turns it back on, sometimes for the rest of the time my computer is on, sometimes just for a few seconds. Also, many times, after a system or BIOS (basic input/output system) update, the discrete video card might get disabled, and you'll need to re-enable in the motherboard settings. Step 1: If you are unable to see anything on the screen due to a black screen, restart your PC, when the blue Windows logo appears, press the power button and reboot. If the Roll Back Driver button isn't available, Windows 10 doesn't have a previous driver. Wait at least 60 seconds, reconnect the battery and power cable, but do not reconnect any peripherals and power on the device. Step 4: After finishing the source and destination selection, click Back up Now button to run a file backup at once. Re: Lenovo Edge 2 Screen goes black randomly 2018-01-30, 21:02 PM I had the same issue on Lenovo Yoga 500-14ISK and the solution was to update Intel Management Engine Interface Driver to the latest version available on the Lenovo support page. Here in this part, we will show you the different solutions due to different cases: hardware issues and software issues. 5, make sure to click the Enable all button, and on step No. Seagate Hard Drive Beeping? To turn off Screen Saver, go to Personalize by right-clicking on the desktop And click on Screen Saver.Now the screensaver settings window will open, click on none.. You can also make this setting by going to the Control Panel. Once you complete the steps, restart the device to confirm that disabling the features addresses the black screen problem. In this situation, re-check the physical connection and make sure both ends of the video signal cable are connected correctly, and it's using the correct output port. "My Asus laptop screen goes black randomly in Windows 10 and I fear of data loss. In the case that you're dealing with compatibility issues with a new version of Windows 10, you can roll back to an earlier release, as long as you do this within the first ten days after the upgrade. Click the Repair your computer link in the bottom-left corner. If the system has a discrete and integrated graphics card, you can switch the connection to the embedded video processor to confirm whether the problem is with the discrete card. Although this process won't fix the issue, it'll give you an idea of where to start looking to resolve the black screen. 5) On your keyboard, press the Windows logo key.Then, type screensaver and select Turn screen saver on or off.. 6) Set the Screen saver to None, and click OK. 7) Restart your computer to test your issue.
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